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Privacy and Cookie Policy

Made Open Communications Ltd ("we", "us", or "our") are committed to safeguarding and preserving the privacy of our website visitors. This policy (together with our Terms of Use) explains how any personal data that you provide to us, or that we collect from you whilst you visit our site, (“Site”), will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we treat it.


(1) What information do we collect? 

We may collect, store and use the following kinds of personal information:

a) Information about your computer and about your visits to and use of the Site, including but not limited to, your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation. This is statistical data about our users’ browsing actions and patterns and does not identify any individual. 

b) Information that you provide to us for the purpose of registering with us to use the Site. This information may include your name, location, place of work, work role, skills, interests, email address and any messages or content you submit.

c) Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.

We may also ask you for information when you report a problem with our Site. If you contact us, we may keep a record of that correspondence.


(2) Using your personal information

Personal information provided by you to use via the Site will be used for the purposes specified in this policy. We may use your personal information to:

a) Administer the website;

b) Improve your browsing experience by personalising the Site;

c) Send you email notifications that you have specifically requested;

d) Send you marketing communications relating to Made Open which we think may be of interest to you, where you have consented to be contact for such purposes;

e) Notify you about changes to our services;

f) Provide third parties with statistical information about our users (but this information will not be used to identify any individual user); and

g) Deal with enquiries and complaints made by or about you.


(3) Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work more efficiently, as well as to collect information about users of the website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

There are 2 different types of cookie that can be placed in your browser by a website:

a) Session cookies are only used for the period you use the website, and are deleted when you close your web browser. A new cookie would then be placed in your web browser if you were to visit the same website again in the future.

b) Persistent cookies remain in your browser once you have left the website and closed your web browser. The next time you visit the website the information in the cookie will be used to ensure the website works as set up at the previous visit. For example, to display certain things on the homepage. Persistent cookies will expire if the website that set them is not visited again within a certain timescale.


We use the following cookies on our website:


Google analytics

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

_ga, _gat, _utma, _utmc, _utmz


Google search

These cookies are created by Google to make the search function on our website work. Google may set cookies in your browser as a result of you using this function. The cookie stores a random string of letters and numbers only. The expiration of these cookies may vary. See Google's Privacy Policy which covers the use of Google Custom Search.



Made Open

Logs user sessions.




User tracking.

mp_ca2c2a29fd3850402c8e80a44f6fb64d_mixpanel, mp_eb71b6171a4f7ed97de9b7a0395b7ca5_mixpanel



Authentication back to stripe.

__stripe_orig_props, logged_in, machine_identifier, rack.session, stripe.csrf



This cookie is used by the Vimeo player. This is a session cookie.




We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.



Please note that third parties (including for example advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical cookies (which count to visitors to our website and monitor their web browsing) or targeting cookies (which log users’ browsing histories to display relevant adverts when a particular user next visits the website).


Disabling Cookies

If you would like to disable cookies from your web browser then you need to activate the setting on your browser which allows you to refuse the setting of some or all cookies. However, blocking all cookies is likely to have a negative impact on the usability of many websites.


Deleting Cookies

You are able to delete cookies that are stored on your computer. Please see the instructions on how to do so for the three most commonly used web browsers below:

Google Chrome 

Microsoft Internet Explorer 6.0, 7.0, 8.0

Mozilla Firefox


(4) Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors or any other organisations who provide support services to us (such as a mailing house or web host) insofar as reasonably necessary for the purposes as set out in this privacy policy. We provide the information needed for them to perform their functions.

In addition, we may disclose your personal information: 

a) To the extent that we are required to do so by law;

b) In connection with any legal proceedings or prospective legal proceedings;

c) In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

d) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

e) To protect the rights, property, or safety of Made Open, our clients, or others; and

f) To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.


(5) Security of your personal information

The data that we collect from you may be transferred to a destination outside the European Economic Area. By submitting your personal data, you agree to this transfer. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information and to ensure that your data is treated securely in accordance with this privacy policy.

We will store all the personal information you provide on our secure password and firewall protected servers.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk.

You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the Site). We ask you not to share your password with anyone.


(6) Policy amendments

We may update this privacy policy from time to time by posting a new version on the Site. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.


(7) Third party websites

The Site contains links to other websites. If you follow a link to any of these other websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


(8) Contact

If you have any questions, comments and requests about this privacy policy or our treatment of your personal information, please contact us at


(9) Data controller

For the purposes of the Data Protection Act 1998 the data controller responsible in respect of the information collected on this website is Made Open Communications Ltd. 

The site is operated by Made Open Communications Ltd, a company registered in England and Wales with company registration number 4309700.

Made Open Communications Ltd is registered with the Information Commissioner’s Office for data protection purposes and its data protection registration number is Z2818556.